Through remote diagnostics, we help customers identify the cause of a non-standard situation on the machine, correct most defects, or assess the need for spare parts. The efficiency of the solution for remote diagnosis is up to 90%. In addition, the service enables serial recovery of the machine remotely, backup and archiving of machine data in TOSHULIN.
A wide range of services such as service, technology, spare parts and other are provided to our customers. Team of specialists from TOSHULIN in cooperation with our representatives and foreign offices provides service of machines all over the world including spare parts supplies or general repairs of our machines. Our customers are supported by means of remote diagnostics, hot line or our application engineers who assist with preparation and debugging of technology programs.